About Us

John Keells Office Automation

Established in August 28, 1992 John Keells Office Automation (Pvt) Ltd (JKOA) is a subsidiary within the retail sector of John Keells Holdings PLC, one of the most respected conglomerates in Sri Lanka. JKOA is the leader in office automation solutions, comprising a product portfolio of world-renowned brands. Continually listening to the needs of customers and focusing on social, environmental and economic responsibility has helped JKOA achieve significance and success in an aggressive local market. While the corporate sector clientele are serviced directly, consumer markets are covered by a growing base of resellers located island wide.

JKOA Vision


To be the leading provider of technology driven Office Automation solutions supported by the highest standards of the service in the industry.

JKOA Mission


To create value by continuously improving all of our work processes to satisfy our internal and external customers. Our customers, speed and execution will be our primary focus in the industry.

JKOA Values


Innovation, Integrity, Caring, Excellence, and Trust

An Authorized Distributor

For Products and Services

  • Toshiba Singapore Pte., Ltd.
  • Samsung Electronics Co., Ltd.
  • Samsung India Electronics Pvt. Ltd.
  • RISO Kagaku Corporation
  • ASUS Tek Computer Inc.
  • Firich Enterprises Co., Ltd.
  • Zebex Industries Inc
  • Bixolon Co, Ltd.
  • XYZ Printing 
  • Markforged Inc.
  • JBL
  • Tacteasy Technology Co.,Ltd.
  • Maxell Holdings, Ltd.
  • HP
The service portfolio of the company includes ;
  • Warranty services
  • Repair & maintenance
  • Consumables (toner /ink/ master)
  • Components and replacements parts

As Of October 01st 2020,

Jkoa has 184 Employees

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Quality Assurance

Jkoa Quality Policy Statement

“We are committed to providing cutting edge, market driven solutions and quality service to exceed customer expectations. Through tested competence and continuous improvement, we ensure high returns for our shareholders. We strive to maintain the highest standards of business ethics in the industry, while caring for the environment and the community alike.”

Service Policy 

The service policy of JKOA is now legendary in the market. As one of the first branded service policies to be introduced to the market for Photocopier products, 261+1 became the benchmark of service quality. "2 6 1 + 1 "(Two Hours Response Ti me, Six days a week service, One year warranty and one to one backup in case of workshop repair).
For all other product categories (except for mobile phones) the company provides high level of service support facilities.

Awards & Achievements

John Keells Holdings PLC., has a solid business background and success spanning over 140 years of operation. The conglomerate consists of 77 subsidiaries. It has unparalleled domain knowledge in Transport, Property, Leisure, Consumer Food & Retail, Information Technology & BPO and Financial Services, with a vision of building businesses that are leaders in the region.

For 2017/2018 financial year, the Group recorded revenue of Rs.121, 215 Million, Group Profit before Tax (PBT) of Rs. 27,634 Million, Profit after Tax (PAT) of Rs.15,792 Million attributable to equity holders of Rs. 23,120 Million. Diluted earnings per share of Rs. 15.15 and total assets of Rs. 322,45 Billion. As at 31st March 2018, the Group recorded a market capitalization value of Rs.221,45 Million.

The IT and BPO sector of JKH comprises of fourteen companies. Providing quality, world-class Information Communication Technology services from consultancy, software services and information integration to office automation. The Group’s IT sector offers end-to-end ICT services and solutions to customers in Sri Lanka and South Asia as well as the UK, Middle East, Scandinavia and the Far East. With an ever growing customer base including blue chip companies locally and industry leaders and Fortune 500 companies internationally, the sector is at the forefront of making Sri Lanka an ICT hub in South Asia.