PRIVACY POLICY 

 

This privacy policy governs the way  John Keells Office Automation (Pvt) Ltd PV127 of No.90, Union 

place,Colombo 02, Sri Lanka, collects, uses, maintains and discloses information collected from users of 

this website www.jkoa.com. This privacy policy applies to the Site and all products and services offered 

by the Company. 

  

PERSONAL IDENTIFICATION INFORMATION 

We may collect personal identification information from Users in a variety of ways, including, but not 

limited to, when Users visit our site, subscribe to a newsletter, fill out a form, and in connection with 

other activities, services, features or resources we make available on our Site. Users may be asked for, as 

appropriate, name, email address, mailing address, phone number. Users may, however, visit our site 

anonymously. We will collect personal identification information from Users only if they voluntarily 

submit such information to us. Users can always refuse to supply personally identification information, 

except that it may prevent them from engaging in certain Site related activities. 

  

NON-PERSONAL IDENTIFICATION INFORMATION 

We may collect non-personal identification information about Users whenever they interact with our 

Site. Non-personal identification information may include the browser name, the type of computer and 

technical information about Users means of connection to our Site, such as the operating system and the 

Internet service providers utilized and other similar information. 

  

WEB BROWSER COOKIES 

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their 

hard drive for record-keeping purposes and sometimes to track information about them. User may 

choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they 

do so, note that some parts of the Site may not function properly. 

  

HOW WE USE COLLECTED INFORMATION 

The Company may collect and use Users’ personal information for the following purposes: 

●To improve customer service Information you provide helps us respond to your customer service 

requests and support needs more efficiently. 

●To personalize user experience we may use information in the aggregate to understand how our Users 

as a group use the services and resources provided on our Site. 

●To improve our Site we may use feedback you provide to improve our products and services. 

●To run a promotion, contest, survey or other Site feature to send Users information they agreed to 

receive about topics we think will be of interest to them. 

●To send periodic emails we may use the email address to send User information and updates 

pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other 

requests. If User decides to opt-in to our mailing list, they will receive emails that may include 

company news, updates, related product or service information, etc. If at any time the User would like 

to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the 

bottom of each email or User may contact us via our Site. 

●For the purposes of to facilitate the booking made by you and to promote the products and services of 

the company and its brand.  

  

REQUIREMENT TO PROVIDE DATA 

You are required to provide full and accurate details in the form required by us for us to process the 

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booking /request made by you. We are unable to confirm or process any bookings / requests made by 

you if you do not provide such personal data as required. 

  

HOW WE PROTECT YOUR INFORMATION 

We adopt appropriate data collection, storage and processing practices and security measures to protect 

against unauthorized access, alteration, disclosure or destruction of your personal information, 

username, password, transaction information and data stored on our Site. 

  

RECIPIENTS OF DATA 

We may provide your personal data to our service providers, agents and other parties as required for the 

purpose of facilitating the booking made by you or to promote the products and services of the company 

and its brand. We may also share your data with our trusted associate companies for business, data 

analytics and promotional activities. 

  

SHARING YOUR PERSONAL INFORMATION 

We do not sell, trade, or rent Users personal identification information to others. We may share generic 

aggregated demographic information not linked to any personal identification information regarding 

visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined 

above. We may use third party service providers to help us operate our business and the Site or 

administer activities on our behalf, such as sending out newsletters or surveys. You acknowledge that we 

may share your information with these third parties for those limited purposes. 

  

RIGHTS OF THE DATA SUBJECT 

You shall have the right to request from the Company, access to and rectification or erasure of personal 

data or restriction of processing concerning the data subject or to object to processing as well as the 

right to data portability. You shall also have the right to withdraw your consent for us to use your 

personal data at any time, provided that any processing of your personal data prior to the withdrawal of 

your consent shall not be rendered unlawful. Further, if you are an EU data subject, you shall have the 

right to lodge a complaint with a supervisory authority in the event that there is a breach of the relevant 

data protection regulations. 

  

CHANGES TO THIS PRIVACY POLICY 

The Company has the discretion to update this privacy policy at any time. When we do, we will revise the 

updated date at the bottom of this page. We encourage Users to frequently check this page for any 

changes to stay informed about how we are helping to protect the personal information we collect. You 

acknowledge and agree that it is your responsibility to review this privacy policy periodically and become 

aware of modifications. 

PERIOD FOR WHICH THE PERSONAL DATA WILL BE STORED 

Your personal data will be stored by the Company for a minimum of seven (7) years and for a maximum 

period as may be required under law or accepted business practices. 

  

YOUR ACCEPTANCE OF THESE TERMS 

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do 

not use our Site. Your continued use of the Site following the posting of changes to this policy will be 

deemed your acceptance of those changes.​

 

CONTACTING US 

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 JohnKeellsGroup-Confidential

 

If you have any questions about this privacy policy, the practices of this site, or your dealings with this 

site, please contact us at: 

Tel: 011 2313000 ​

Email: jkoa@keells.com 

  

DISCLAIMER 

Although we attempt to keep all information in the WWW servers accurate and up to date, the accuracy 

and timelines of the information provided cannot be guaranteed. We hope that you will find the 

information helpful and easy to use, but we provide all content for informational purposes only and 

make no representations or warranties of any kind regarding the same. The Company and its 

management and its owning company disclaims all liability of any kind whatsoever arising out of the use 

of, or inability to use, its WWW servers and the information contained on them. The Company’s WWW 

servers were designed to provide information about the Company, its products and links to specific 

external sites. Use of this system for any purpose other than that for which it was designed is 

unauthorized and prohibited. 

  

SUBMITTED MATERIALS 

All parties submitting materials to the WWW servers represent and warrant that the submission, 

installation, copying, distribution and use of such materials in connection with the WWW servers will not 

violate any other party’s proprietary or legal rights. 

  

INTELLECTUAL PROPERTY RIGHTS 

The material and content provided on the Site is strictly for your personal and non-commercial use only. 

However, you could save where expressly provided, and you agree not for yourself or through or by way 

of assistance from any third party to distribute, copy, extract or commercially exploit such material or 

contents. Except as otherwise indicated, all materials on this Site, including, but not limited to text, 

information such as; customer or partner references, data, images and pictures, illustrations and written 

and other materials contained in this Site are protected by copy rights, database rights, trademarks and 

/or other Intellectual Property rights owned, or used with permission of their owners by us or our 

partners, affiliates or associates. This Site is protected by copyright and other intellectual property rights. 

All rights reserved. 

  

THIRD PARTY CONSENT 

You confirm that any personal information or data you share on behalf of another person for the 

purposes of a booking or inquiry with the Company has been obtained with the prior consent of such 

person who has apprised himself/herself of the booking/inquiry terms and conditions and privacy policy 

of the Company and such person is aware of their rights in respect of such data provided to us.